DesiredOutcomeTypeEnum
This enumerated type lists the desired outcomes that the buyer may specify when creating an INR inquiry.
Type that uses DesiredOutcomeTypeEnum:
Call that uses one or more values of DesiredOutcomeTypeEnum:
Enumeration Values
| Value | Description |
| FULL_REFUND | This enumeration value indicates that the buyer no longer wants the item, and prefers a full refund from the seller instead. If this value is specified by the buyer, and the order line item still hasn't been shipped, the seller can use the POST /post-order/v2/inquiry/{inquiryId}/issue_refund method to issue a refund to the buyer instead of fulfilling and shipping the order line item. |
| STILL_WANT_ITEM | This enumeration value indicates that the buyer still wants the seller to ship the missing order line item. If this value is specified by the buyer, the seller should ship the order line item as soon as possible (to avoid the inquiry being escalated to a case), and then use the POST /post-order/v2/inquiry/{inquiryId}/provide_shipment_info method to provide shipment tracking information and inform the buyer that the order line item is on its way. |