Applicable values for /post-order/v2/return/{returnId} GETResponse.detail.closeInfo.returnCloseReason

AUTO_PARTIAL_REFUNDED

This enumeration value indicates that the return request was closed after eBay automatically issued a partial refund to the buyer.

AUTO_REFUNDED

This enumeration value indicates that the return request was closed after eBay automatically issued a full refund to the buyer.

BUYER_ACCEPT_LESS_THAN_FULL_REFUND

This enumeration value indicates that the return request was closed after the buyer accepted a partial refund.

BUYER_ACCEPT_LESS_THAN_FULL_REFUND_AS_PAYOUT

This enumeration value indicates that the return request was closed after the buyer accepted a partial refund as a payout.

BUYER_CLOSED

This enumeration value indicates that the return request was closed by the buyer.

BUYER_NO_ACTION

This enumeration value indicates that the return request was closed because there was no evidence of activity from the buyer in the system.

BUYER_PARTIAL_REFUND_AS_PAYOUT

This enumeration value indicates that the return request was closed because the system issued a partial refund to the buyer.

BUYER_PAYOUT

This enumeration value indicates that the return request was closed because the buyer was paid out.

BUYER_PAYOUT_FAILED

This enumeration value indicates that the return request was closed because the payout to the buyer failed.

BUYER_REFUND_AS_PAYOUT

This enumeration value indicates that the return request was closed because the system paid out the refund amount to the buyer.

CHARGEBACK_DISPUTE_FILED

This enumeration value indicates that the return request was closed because the buyer created a chargeback dispute.

ESCALATED

This enumeration value indicates that the return request was closed because the buyer escalated the return request into a case.

FULL_REFUNDED

This enumeration value indicates that the return request was closed after the buyer received a full refund from the seller.

FULL_REFUNDED_BY_DISPOSITION_RULE

This enumeration value indicates that the return request was closed because the buyer was auto-refunded by eBay.

LVT_IMMEDIATE_REFUND

This enumeration value indicates that the return request was closed because the system issued an immediate refund.

MARK_PARTIAL_REFUND_RECEIVED

This enumeration value indicates that the return request was closed because the buyer marked the partial refund as received.

MARK_REFUND_RECEIVED

This enumeration value indicates that the return request was closed because the buyer marked the full refund as received.

MARK_REFUND_RECEIVED_TIMEOUT

This enumeration value indicates that the return request was closed because the buyer attempted to mark the refund as received, but the operation timed out.

OTHER

This enumeration value indicates that the return request was closed due to an unknown reason.

PARTIALLY_REFUNDED

This enumeration value indicates that the return request was closed after the buyer received a mutually agreed upon partial refund.

REFUND_TIMEOUT

This enumeration value indicates that the return request was closed because the system timed out waiting for the seller to refund the buyer.

REPLACED

This enumeration value indicates that the return request was closed because the seller offered and the buyer accepted the seller's offer of a replacement item.

Note: This value is not currently supported.

REPLACEMENT_PAYOUT_RECOUP

This enumeration value indicates that the return request was closed after eBay paid out the seller for the auto-refund after the seller sent the buyer a replacement item.

Note: This value is not currently supported.

REQUEST_DECLINED

This enumeration value indicates that the return request was closed because the request was declined.

REQUEST_TIMEOUT

This enumeration value indicates that the return request was closed because the request timed out.

RETURN_REJECTED

This enumeration value indicates that the return request was closed because the request was rejected by seller, or possibly eBay if the order line item was not eligible for a return request.

SELLER_INVOICED

This enumeration value indicates that the return request was closed because the seller was invoiced so eBay could recoup the buyer refund money from seller.

SELLER_PAYOUT_FAILED

This enumeration value indicates that the return request was closed because the payout to the seller failed.

SHIPMENT_TIMEOUT

This enumeration value indicates that the return request was closed because the system timed out waiting for return shipment information from the buyer.

STORE_CREDIT_REFUNDED

THIS ENUMERATION VALUE IS DEPRECATED.